After all we've been thru several times I know that relocating is not an easy process for any of the parts involved. Specially for HR. This is the only time when not only they have to take care of an employee but they have to take care of the employee's whole family too. But why are many HR managers and directors so reluctant to ask for help? I feel like the HR people will talk to everybody under the sun except for the people who matters the most: The family they're relocating!
HR will hire a relocation company and delegate part of the job to them, but many times the relocation companies are only interested in doing the bare minimum to help this families. I feel that it is HR's responsibility to make sure that the transition goes smooth. It is their employee we're talking about. And a happy employee is a more productive employee. And how can anyone be happy when their family is not?
I think that if you work for HR and if you have to take care of relocations you should go thru at least one yourself to be able to understand the whole process. And I mean understand, instead of downplaying it. The whole process is a lot more complex then it seems. And if anything goes wrong the blame always ends up going to HR. Even when it is the relocation company's fault. Because they are the ones who hired that relocation company. And they are the ones who have to manage them.
Being the HR person in charge of a relocation must not be easy. It must be like being put in the eye of a hurricane. You have to deal with people's emotions and expectations. And this is not an easy task.
I would love to have an honest talk with HR people just to put things in perspective. Listen to them. Teach them all the steps of this move and what to prioritize and what not. Give them a different perspective. Tell them what matters and what doesn't. Teach them how to make everybody's life easier. Including theirs.
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